Shoofnee Pty Ltd (referred to as “Shoofnee”)

How Does This Privacy Notice Affect Me?

This Privacy Notice applies to personal information collected by us, Shoofnee, in our role as a data controller from:

Platform Visitors: Individuals who visit our platform, use our search engine, or view user profiles.
Shoofnee Users: Individuals, representatives, or companies who create an account to utilize our Shoofnee Services.

As a data controller, Shoofnee decides how and why your personal information is processed. This Privacy Notice does not cover services where we act as a processor. If you provide us with information about another person, you must share this Privacy Notice with them and inform them about our use of their personal information as outlined here.

What Personal Information Do We Collect?

We may collect various types of personal information, including:

Information You Provide Voluntarily: When you sign up for a Shoofnee account or interact with our services, we may request personal details such as your name and email address for account setup, responding to inquiries, or processing reports. For example, if you submit an Intellectual Property Report or Counter Notice, we may collect your name, address, email, phone number, and details about the intellectual property in question.
Information Collected Automatically: When you visit our platform or use our services, we gather data from your device, such as IP address, device type, browser type, geographical location, usage data, and other technical details. This helps us understand your preferences, enhance our services, and make recommendations. This information may be collected through cookies and similar technologies.
Information from Third Parties: Occasionally, we receive personal information from third parties like service providers or partners involved in our marketing or service delivery. We ensure these third parties have your consent or are legally allowed to share your information with us.
Children’s Data: Our services are not intended for individuals under 18. If a minor provides us with personal information, please contact us so we can take steps to delete it.
Recruitment: If you apply for a job with us, your personal information will be used solely for recruitment purposes and stored in the application system you used.

Why Do We Collect Your Personal Information?

We use the information we collect for the following purposes:

To provide and enhance our services and assess their performance.
For consumer research and to enable interactive features.
To offer customer support and handle inquiries or complaints.
To monitor and resolve technical issues.
For business planning, legal obligations, and managing our relationship with you.
To verify your identity and detect potential fraud.

Legal Basis for Processing Personal Information

We process personal information based on:

Your consent.
The necessity to fulfill a contract with you.
Our legitimate interests that are not overridden by your rights, such as improving services or ensuring security.
Legal obligations or protecting vital interests.
We will inform you if providing personal information is mandatory or if there are consequences for not providing it.

Who May We Share Your Personal Information With?

We may disclose your personal information to:

Our group companies or third-party service providers who assist us with our platform or services.
Law enforcement, regulatory bodies, or other third parties as required by law or to protect our rights.
Potential buyers of our business or its parts, with the condition they use the information only for the purposes described in this Privacy Notice.
Any other party with your consent.

International Data Transfers

Your personal information may be transferred to countries outside your residence, including Australia and the United States. We ensure adequate protection for your information in accordance with this Privacy Notice and applicable laws, including data transfer agreements with our group companies and third-party providers.

Cookies and Tracking Technology

We use cookies solely for user authentication purposes.

Retention of Personal Information

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Notice and in compliance with legal requirements.

Security of Your Personal Information

We implement security measures to protect your personal information from unauthorized access, loss, or misuse. Access is limited to those who need it for business purposes and are bound by confidentiality obligations. While we strive for the highest security, we cannot guarantee absolute protection.

Your Rights Regarding Personal Information

You have the right to:

Access, correct, or update your personal information through your profile.
Delete your account, though this action is irreversible.
Object to or restrict the processing of your information, or request its portability.
Withdraw consent where applicable, without affecting prior processing.
Lodge a complaint with a data protection authority if necessary.

Complaints

If you have concerns about our privacy practices, contact us. We will acknowledge your complaint and may request further details or initiate an investigation. If unresolved, you may contact local data protection authorities.

Changes to This Privacy Notice

We may update this Privacy Notice due to legal, technical, or business changes. We will inform you of significant changes and seek your consent if required by law. Check the “last updated” date at the top of this document for recent updates.

For questions or requests regarding your personal information, email us at support@shoofnee.com.

Supplemental Information for California Residents

1. Collection and Use of Personal Information

(a) Categories Collected:

Identifiers like name and online identifiers (e.g., cookies).
Personal records such as payment details.
Characteristics including age and gender.
Customer and commercial information.
Online usage data like browsing history.
Geolocation data.
Sensory information such as call recordings.
Inferences from collected data.

(b) Sources:

Directly from you or through your activity on our platform.
From service providers who assist with various functions.

2. Disclosures

We may disclose personal information to:

Service providers for business purposes.
Group companies and regulatory authorities.

We do not sell personal information or share data of individuals under 16 without consent.

3. California Privacy Rights

(a) Right to Know: Request information about the personal data we collect, including categories, sources, purposes, and third parties involved.

(b) Right to Request Deletion: Request removal of your personal data, subject to legal exceptions.

(d) Right to Non-Discrimination: We do not discriminate against you for exercising your privacy rights.

4. Exercising Your Rights

Contact us on our social media pages to exercise your rights. Verification of identity will be required, and authorized agents must provide proof of consent.

5. Do Not Track

We do not currently respond to Do Not Track (DNT) signals due to a lack of industry standard.

6. Shine the Light Law

We do not share personal information with third parties for direct marketing without your consent. To opt-out, contact us with “California Privacy Rights Request” in the subject line.

7. Changes

This supplemental information may be updated periodically. Changes take effect upon posting.